I cannot log in!
You have to sign up/login to access CloudNovel engine.
Can I play a visual novel or dress up game without signing up?
Yes, but you cannot access users-only features such as saving your progress, commenting and et cetera.
Can I sell my game?
Yes, you can. As long as you own every asset in your game.
Can I use the engine without signing up?
No, you can't. CloudNovel engine is only accessible after you signed up or logged in.
Does CloudNovel hold copyright to anything I made using CloudNovel?
No. CloudNovel does not own anything that you make using our engine. You are responsible for the copyright for your game, including all the assets that you use.
Yes. To make sure CloudNovel works as we intended, please enable the cookies.
I forgot my password!
On the login page, click 'Forgot password?' to reset your password. If you don't receive an email to reset your password, check every folder in your email.
I've signed up but where is my verification email?
Please check if it is in your spam folder. Just check every folder you have in your email and if you truly haven't received it, please contact the administrator.
Is CloudNovel free?
Yes. CloudNovel is free but there are premium features available for points.
Please go to Store to see the prices of CloudNovel points.
Is there any plan on making desktop version of CloudNovel or an app?
Yes, but it is not in our priority right now. We want to focus on creating the greatest zero-coding engine you've ever known before we can move onto this phase.
Can I create a mature/hentai/x-rated game?
Yes but you must correctly label is as mature using our R-18 or Mature tags in the maturity rating.
Hey, hey! I saw a game or user is violating one of the rules in CloudNovel.
Please report the game or user by informing us on Chat Support. Don't worry, we won't expose your identity.
I am searching for a visual novel or dress up game in CloudNovel search engine but nothing shows up.
It can be that the project is put as unlisted or it is disapproved by the staff. You can contact the creator.
What does unlisted mean?
Unlisted is one of the privacy settings on CloudNovel. An unlisted project will not show up on the home page or in search results. Others can see your unlisted project only if they have the link.
Why did my project get disapproved?
To have your game approved, it must:
❖ Be able to load properly without broken assets.
❖ Does not containing any copyrighted material (any material that isn't explicitly free to use IS copyrighted). Fan games are allowed, but you have to use your own fan art and material (art and any material from original show/game/etc are copyrighted)
❖ Have credits to the rightful owners of art/music/story in the game credits. If it all belongs to you, please state so to avoid misunderstandings.
If you use free assets from CloudNovel resource, you still have to give credits (note: the user who posted the asset is not always the owner of it).
Google, youtube, DeviantArt, Pinterest, and other general sites who are not the owner of the material do NOT count as credit.
Please list every owner of the assets you used. It took them time to make them, so please mention them at least.
❖ Up to CloudNovel’s standard quality. It must be a polished demo or just decent in quality
❖ Not racist or insulting to other religions or identity.
❖ Not a test game
❖ Have visual content (not words only)
❖ Every scene must be over than 10 pages. (Menu scene is okay.)
❖ Not use pictures of real people in your game.
❖ Not be a project that meant to bring down others (Will get an immediate disapprove or even at risk of getting deleted)
Why is the visual novel not loading and keep giving me an error message?
It is probably because you have a slow internet but if you didn't, please contact the creator.
If you are the creator, there are a few reasons why a visual novel is not loading:
❖ If you are using links for your assets, please check if the link is working. Make sure your link ends with file extension such as .png, .jpg, .mp3, etc.
❖ Your assets might be broken, please check the library if assets are appearing properly. If it did not, re-upload your assets. You may also open your scene and enter the timeline of Page 0 and determine which assets are not loading properly check if you need to replace it.
❖ Your assets are too big. Consider compressing it and re-upload. (Note: WAV files for music are usually big and the core of your problem. Consider converting them to mp3)
❖ You are having the most common problem. Slow internet problem aka turtlenet.
What happens if my game has been disapproved?
When your game isn't approved yet/has been disapproved, it will be unlisted. Which means that you still can share your game with others through link, but it won't appear in site. It gets disapproved if it doesn't follow the rules (check the question "Why did my project get disapproved?" in FAQ). If you believe your visual novel has been disapproved unfairly, please contact fluffness.
How do I get roles? What are roles for?
You have to request roles from a moderator. The roles you can get are: developer, artist, writer, musician, graphic designer. They will be used in recruiting and collaboration, as well as discussions in forums (they are ping-able)
Okay, so I add an image to my scene but it is not showing?
Firstly, please be sure TO NOT use DeviantArt's sta.sh link if you are using a link to upload your asset. Then, go to the library and see if the asset is loading. If so, please wait till it loads. If it keeps loading, there are a few reasons why an image is not loading or keep loading:
❖ If you are using links for your assets, please check if the link is working. We recommended using trello to get your assets a link as some other site gives you limited time link. Of course, the best choice is to get your asset uploaded directly to our server using Premium.
❖ Your assets are too big. Consider compressing it and re-upload.
❖ You are having the most common problem. Slow internet problem aka turtlenet.
If the image finished loading and still didn’t appear, make sure you have chosen to ‘Show Image’.
There is a probability that your image is out of the screen. Click the edit button on ‘Show Image’, adjust the position of your image. Usually, clicking ‘Center’ solves the problem but you can adjust it manually too.
How do I add an asset?
FREE VERSION: You need to add your assets to a third-hosting party such as trello. Then, right click to copy the assets link and paste it on CloudNovel. IMPORTANT NOTES: Do not use DeviantArt's sta.sh link. The link will not work anymore.
I can’t click on edit animation and edit page buttons (the blue and yellow icons under each page)
This might be caused by various reasons:
❖ Broken asset. If you are using links for your assets, please check if the link is working. We recommended using trello. If you are using premium please re-upload the assets.
❖ The asset is having trouble loading. Try clicking on the edit animation button (blue icon) or page 0. Look if there is an asset that’s not loading on your left. If there is, the picture/sound size is probably too big and it’s taking a long time to load. It’s suggested to resize your asset and re-upload it.
❖ Wrong values in the sprite sheet. Kindly check if you’re using sprite sheets or have ticked the sprite sheet option under a sprite or image in your library.
If none of these ways can solve your problem, please contact a moderator.
I know how to write a code for a game. Can I add my own code to my project?
No. The only code we can use is simple HTML like <i>, <b>, and embedded flag in dialogue.
I used free version to create my project. Why do I need to use URL to add an asset? Can I just upload directly from my computer?
Yes, you can. This is one of the features that the Premium project has. It costs 1000 points to purchase or upgrade to Premium but if you join Sakura or Ninja Membership, you can have ONE free professional visual novel and dress up game, every SINGLE day for an unlimited time as long you as subscribed to it.
Is there a limit to how many assets, scenes, pages, flags etc. I can have?
There are no limits except for auto-save flags in Free version. If you are using Free visual novel, you will be limited to only 40 auto-save flags.
I’m having this and that problem. What to do?
If you’re having some kind of problem, the first step is to calm down. Clear your cache because the latest bug fixes will sometimes not showing up if you didn’t clear it.
Still having the problem? Check the FAQ and you can contact the moderator if it still do not solve your problem. Fastest reply so far is on our discord server in #question channel.
Why the link I used to add asset is not working?
Most of the times, it is because the link you used did not end with the file extension (.png , .jpg / .mp3 / .mp4). You can check it by looking at the end of the link.
Why certain assets in my project are not appearing?
Firstly, please be sure TO NOT use DeviantArt's link if you are using a link to upload your asset.
Then, go to the library and see if the asset is loading. If so, please wait till it loads. If it keeps loading, there are a few reasons why an image is not loading or keep loading:
❖ If you are using links for your assets, please check if the link is working. Please ensure that all links end with a file extension such as .png, .jpg, .mp3, or, etc. Of course, the best choice is to get your asset uploaded directly to our server using Premium. You may consider subscribing to our subscription service (Ninja - $10/month or Sakura $25/month) to get Premium daily.
If the above does not solve your problem, please check if you had any of the problems listed below:
❖ Your assets are too big.
SOLUTION: Consider compressing it and re-upload.
❖ Your character sprites are under your background images.
SOLUTION: Please move them on top of your images.
❖ You are having the most common problem. Slow internet problem, aka turtlenet.
SOLUTION: We cannot offer a solution to this problem. Please try again later when you have a better internet connection or contact your internet service provider.
If the sprite finished loading and still didn’t appear, make sure you have chosen to ‘Show Character’.
There is a probability that your character is out of the screen. Click the edit button on ‘Show Image’, adjust the position of your character. Usually, clicking ‘Center’ solves the problem but you can adjust it manually too.
What are the recommended sizes for assets (for default stage)?
List of size, please note that all of this Width x Height in px
Characters: 500-700 x 600-1000
Items: 150-300 x 150-300
Textbox: 700-1200 x 200-350
Choice box: 300-500 x 40-75
Background images: 1300 x 800 (so you can do animation like shake or panning without cutting the image off)
NOTE: This is NOT default size. These are preferred size to work with 1280 x 720 stage size. You can always do it on your way. This is not a rule.
NOTE #2: These sizes may still need a little bit resizing inside the engine however these sizes will at least help you from putting unneccesarily big sizes of assets and putting burden on the site to load your assets.
NOTE #3 that CloudNovel engine doesn't actually limit the size of your assets, but bigger your asset is and slower it will be at loading (loading speed also depends on internet speed).
Character poll default size: 142(W) x 192(H)
For music: Try to keep it under 10MB. Wav files may not work in some browsers so it is recommended to convert it to mp3 before uploading it into the library.