Contact Us

Got a question about a listing, spotted something that looks out of date, or want to flag a new sweepstakes casino we haven't covered yet? This is the right place to reach the Sweepstakes Casinos team. We read every message that comes in, even if we can't always answer instantly.

What we can help with

Sweepstakes Casinos tracks the sweepstakes and social casino space closely, and that space moves fast — new operators launch, welcome offers change, and state availability shifts without much warning. If any of that affects what you've read on this site, we want to know. Reasonable things to write in about include:

• A welcome offer, coin package, or promotion that no longer matches what's listed on an operator's site
• A state-eligibility change you've noticed while trying to sign up
• Questions about how the dual-currency model works before you create an account anywhere
• Corrections to anything factual on a review or comparison page
• General feedback on how we present information, or requests to cover a platform we haven't reviewed

What we can't do

We're an independent review and comparison resource, not a casino operator, payment processor, or customer support desk for any of the brands listed on this site. That means a few things are outside what we can help with:

• We can't access, verify, or make changes to your account with any sweepstakes casino
• We can't process redemptions, resolve identity-verification (KYC) delays, or speed up a payout
• We can't offer legal advice on whether a specific platform is permitted in your state
• We can't guarantee outcomes from any game — sweepstakes-style play still involves chance, and results are never predictable

For anything account-specific — a stuck redemption, a login issue, a missing bonus — the fastest route is the support channel run by that operator itself, since they hold your account details and transaction history. We simply don't have access to that system.

Before you write in about eligibility or redemptions

A lot of the messages we get are about state availability or how prize redemption actually works. Since these questions come up often, here's what's worth checking first:

1. Confirm which states the operator currently serves — this list can change, and operators set it themselves based on their own legal review
2. Check the platform's own terms and conditions page for minimum age (usually 18, sometimes 21 depending on the operator and state), redemption thresholds, and identity-verification requirements
3. Remember that participation is generally free — most sweepstakes casinos offer a no-purchase method of entry, so buying coins is optional, not a requirement to take part
4. If you've won or redeemed Sweepstakes Coins for a prize, keep records, since redemptions can carry tax implications under federal and state rules

If your question is really about how sweepstakes casinos work in general rather than a correction to something on this site, our About Us page explains how we approach reviews, and our Responsible Gambling page covers healthy play habits and where to find support if gaming ever stops feeling like entertainment.

How we handle messages

We read incoming messages in the order they arrive. Corrections and factual flags tend to get looked at first, since keeping listings accurate matters more to us than response speed on general feedback. We don't promise a same-day reply, and we won't ask for sensitive account information — passwords, full payment card numbers, or identity documents — through this contact channel, so please don't send any.

If your message concerns the terms under which this site operates, our Terms and Conditions page has the detail you're likely looking for.

A note on what this site is — and isn't

Sweepstakes Casinos is a comparison and review site, not a sweepstakes casino itself. We don't run games, hold player funds, or issue Gold Coins or Sweepstakes Coins to anyone. The platforms featured elsewhere on this site — including names like Spinblitz, Lone Star, MegaBonanza, Free Spins, and others — are independent operators that set their own eligible states, age requirements, and redemption terms. We may earn a commission if you sign up with an operator through a link on this site; that arrangement never determines which platforms we cover or how we rate them. Where we get something wrong, telling us through this page is how we fix it.