I recently finished my visual novel game but through the link I send for people to access it never loads and always stops at 80% and says to either refresh the page (which never fixes the issues) or contact the creator to fix it when I don't know what to fix.

Could anyone please help?

Lets see that I can do 

I've labeled this thread as solved since it looks like the original user has deleted their account and is no longer seeking help from forums to resolve their issue. 

Therefore I assume this problem is now resolved, thanks!